innovate ON purpose
innovate ON purpose by The Mindful Innovator, Matt Mueller, helps business leaders find clarity to grow their business purposefully. Stay locked in for mindfulness tips, innovative solutions, and purposeful leadership advice to take you to the next level ON purpose.
innovate ON purpose
What You Don't See Is Costing You Millions: Uncovering Hidden Opportunities in Retail
Retail strategist DeAnn Campbell exposes the invisible forces draining 2–5% of your store revenue each week — and how to stop them. From poor lighting to “store blindness,” she explains how hidden frictions erode value and how employee workarounds often point to the real problems. A must-listen for leaders seeking friction-free store experiences and effortless customer journeys.
Keywords: retail friction, customer experience, DeAnn Campbell, store operations, retail efficiency, shopper fatigue.
Chapters
00:00 Introduction to Retail Challenges
02:06 Deanne's Unique Background in Retail
05:23 Understanding Store Blindness
09:40 Refocusing on Controllable Factors
12:38 Small Changes, Big Impact
18:49 Observing Customer Behavior
23:09 Creating a Culture of Continuous Improvement
25:34 Taking Action on Insights
29:58 Mindset Shift for Retail Leaders
Thanks for checking out this episode of innovate ON purpose.
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