innovate ON purpose
innovate ON purpose by The Mindful Innovator, Matt Mueller, helps business leaders find clarity to grow their business purposefully. Stay locked in for mindfulness tips, innovative solutions, and purposeful leadership advice to take you to the next level ON purpose.
innovate ON purpose
Transforming the Retail Employee & Customer Experience
In this episode, Matt Mueller interviews Allan Malcomson, managing director at Canadian Tire and president of Meerby, discussing the transformation of customer and employee experiences in retail. Allan shares insights on the challenges faced in enhancing customer service, the innovative solutions implemented through Meerby, and the impact of technology on operational efficiency. The conversation highlights the importance of understanding customer needs, employee engagement, and the future of retail innovation.
More about Allan:
LinkedIn- https://www.linkedin.com/in/allan-malcomson-b18b58b5/
Meerby LinkedIn- https://www.linkedin.com/company/meerby/
Canadian Tire- https://www.canadiantire.ca/en.html
Thanks for checking out this episode of innovate ON purpose.
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